I, too, ordered several thingChargers in early October 2015, for what I hoped would be cool Christmas presents for friends and family. After repeated attempts to contact via email, received the same responses as everyone: "oh, very sorry you misunderstood, this was a crowd-funding campaign. once we have enough funds, we'll begin production." Ok, I was fooled, but persistent. In December 2015, was told production had begun and I should the items soon. Today is January 21, 2016, and still no products. Not even an attempt to keep us posted. Another email prompted an automatic reply stating:
"Thanks for getting in touch.
"We’re shipping now and thrilled with the quality of the product - but we’ve had SO MUCH SUPPORT over the last few weeks its taking us a little time to get back to everyone at the moment.
"We’re committed not only to shipping an amazing product but also being great with support. Please be patient with us while we respond to your email personally.
"Thank you ~ Seymour & Amy Segnit"
We'll see if we ever get our products, or a refund of $207.45. Yikes.
More Review Details
- Reason of review:
- Problem with delivery
- Product or service
- Review category
- Gadgets and Accessories
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